If you are a tenant of Louth County Council, you must ensure that your rent does not fall into arrears, as it is a very serious matter that could threaten your tenancy.
If an arrears situation arises, please follow these steps to avoid any further action:-
- Continue to pay your weekly rent with full weekly payments
- Immediately contact your local Customer Services Centre and advise of your predicament
- A payment plan should be agreed with the Rents Section to address the arrears matter, ideally through the Household Budget model.
- The payment plan will always be based on the weekly payment of rent plus an element of arrears
- This plan should subsequently be adhered to, and this is a once only opportunity
If you have arrears, you must complete a Payment Plan Agreement Form
Next, you must decide how to pay your rent:-
1. Household Budget:
If you receive your social welfare payment in the post office, you may be eligible for a rent deduction from your payment. This is very easy to do. To find out if your payment is suited to Household Budget, please click here Household Budget Qualifying Payments
If your payment is listed, you simply complete a Household Budget form, sign twice where indicated, and send this to the Housing Rents Section. You can also drop your form into your local Council offices.
The maximum amount that can be taken from your payment is 25%, so if you receive €188 per week, this is €188 divided by 4 = €47 per week.
You can download a Household Budget Form, or if you would like a form posted to you, contact us at 1890 202303 or firstname.lastname@example.org and request that a Rents Payment Pack be sent to you.
2. Bank Standing Order:
If you cannot pay your rent by Household Budget, the Council recommends that you pay your rent by Bank. You must contact your bank to do this. Please click on the following link for the Council’s bank details Standing Order Form
3. Direct Debit:
You can also pay your rent by monthly Direct Debit on the 15th of every month.
To work out how much your monthly payment is, it is weekly rent X 52 ./. by 12. E.g. Rent €25 x 52 ./. 12 = €108.33 per month.
If you would like to pay by Direct Debit, please complete the Direct Debit Form Housing Rent and return this to the Housing Rents Section.
If you need help with any of the above, please contact the Rents Section at 1890 202303 or email@example.com.
Meetings can be arranged by appointment in Dundalk on a Thursday. Or you can drop into Drogheda on Monday afternoons to speak with a member of the Rents Team.
Please Note: All Tenants who signed their Tenancy Agreement after June 2014, must pay their rent by Household Budget or Bank.
Other Payment Methods:
Card Payments: at Postpoint outlets and Post Offices. If you would like a card please contact us.
Cash Office: in person at the Cash Office, Louth County Council, County Hall, or Town Hall, Dundalk, or Fair Street, Drogheda.
By phone: phone 1890 202303 or 042 9335457 and ask for the Cash Office. You will need your laser or credit card details, and rent account number.
Money Advice and Budgeting Service (MABS): 1 Mayoralty Street, Drogheda 0761-072490 or Ann Street, Dundalk, Telephone: 0761-072540, for assistance in working out a weekly budget to help you manage your money.
Have your circumstances changed?
If so, you must inform the Council. To do this, you need to complete a rent form and submit details of your income, including details for all your household members. You can download a Rent Form. Or you can ring us at 1890 202303 and request that one be posted to you, or one can be picked one up at any of our Council offices. All signed and completed forms must be sent to the Housing Rents Section.
All forms should be returned to your local Housing Office at the following locations:-
- County Hall, Millennium Centre, Dundalk
- Town Hall, Crowe, Street, Dundalk
- Fair Street, Drogheda
- Mid Louth Civic Services Centre, Ardee
Phone 041 9876131 / 1890 202303
Housing Rents Scheme 2017
Housing Rents Scheme 2016