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Broadband Survey

Do you have Broadband?

 The Minister for Communications, Energy and Natural Resource has announced the launch of a Rural Broadband Scheme (RBS). This scheme has been established to specifically target remote areas where no Internet Service Providers are operating.

Details of the Scheme can be found by visiting the website of the Department of Communications, Energy and Natural Resources www.dcenr.ie and by following the links for the Rural Broadband Scheme, where you can apply quickly and easily, online. You can also apply by post using the application form on the website or by calling the RBS on 1850 678100 or 01 6782020. Closing date for Applications is 29th July 2011.

In conjunction with this Louth Local Authorities would like to undertake a broadband survey to get details of broadband capacity currently in your area and also to identify areas where no broadband service is available.

Please fill out the below Survey

http://www.surveymonkey.com/s/Z7J22NX

or Contact:

Grainne McKeever on grainne.mckeever@louthcoco.ie / 041-9324191.

 

Rural Broadband Scheme

The Rural Broadband Scheme has been established to enable a basic broadband service to be provided to individual rural premises which are not capable of obtaining a broadband service from existing internet service providers.

The Scheme has been set up in conjunction with the Department of Agriculture as a measure under the Rural Development Plan using funding from the European Agriculture Fund for Rural Development.

Who can apply under the Scheme?

There are certain criteria for applications under the scheme. These are:

You must be living outside of the areas covered by the National Broadband Scheme, click here for details, http://www.three.ie/nbs/

You must be living in a rural area in accordance with the Rural Development Plan – the following are excluded from the Scheme:

1.    Places within the City Council boundaries of Dublin, Cork, Galway, Waterford and Limerick

2.    Places within the Borough Council boundaries of Kilkenny, Sligo and Wexford

3.    Places within the Town Council boundaries of Athlone, Ballina, Castlebar, Cavan, Dundalk, Ennis, Killarney, Letterkenny, Mallow, Monaghan, Mullingar, Tralee, Tuam and Tullamore.

You must be unable to obtain a service from the service providers operating in your area

Areas covered by the Rural Broadband Scheme

Map of Louth

How do I make an Application?

The easiest way to apply is through our online application facility.

Click Here to Apply Online

Alternatively you can print an Application form, complete and sign it and send it to us by post.

Click Here to Print an Application Form

You can also contact the Department by Phone on 1850 678 100 or on 01-678 2020.

Please note that the actual cost of calls to CallSave 1850 numbers varies depending on your phone company.

 

National Broadband Scheme

 The National Broadband Scheme NBS was fully rolled out by DEC 2010:

Please see the map of Areas in Louth Covered by the National Broadband Scheme:

Map of Louth

if you are within the area, please contact www.three.ie/nbs - enter your details and check your availability for the scheme in your area on their online map and you can avail of wireless 25g usage allowance for €19.99 a month.


If you are an NBS customer experiencing problems with the NBS service should contact “3”, the NBS Service Provider by phone at 1913 (free of charge), via email to nbssupport@three.ie or by post to 3 Customer Services, Hutchison 3G Ireland Ltd, PO Box 333, Dublin 2, Ireland.

What can I do if I am not a NBS customer and I am experiencing problems with my broadband service?
Any non-NBS customers experiencing problems with their broadband service should contact their service provider to seek resolution.

In cases where customers have exhausted the service provider’s complaint handling procedures, they can contact Irish Communications Regulator, ComReg, at 1890 229 668 or online at http://www.askcomreg.ie/ or email Consumerline@comreg.ie for further assistance and guidance

You may also be able to avail of the Rural Broadband Scheme (RBS) see criteria above.

 

 

 

 

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